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Frequently Asked Questions

Frequently Asked Questions

Your meditation journey is a unique experience. At Bird, we welcome your questions to help you demystify meditation.
Classes & Booking
The Studio
The Meditation Experience
Class Payments
Classes & Booking
I’m new to meditation. Which class is good for beginners?
While all of our 20-minute immersions and 30-minute classes are appropriate for beginners, we recommend you start with Breath. In this class, we use the breath as an object of focus, noticing when the mind wanders and gently guiding the attention back to the breath.
Which type of meditation is right for me?
The benefits of meditation come with consistent practice. We recommend you try all of our classes at least once, to see which class type or types most resonate with you. We also recommend you try other practices, off or online, to really get a feel for what’s out there. There are so many kinds of meditation practices to choose from; while very exciting, it can also be overwhelming. We’ve kept our offering simple but diverse enough that everyone can find a practice to start and grow with.
How do I book?
You can book classes online, by phone or in person at the studio. To book online, click "book a class" in the top banner which will direct you to the schedule to choose the class you would like to book.
Does Bird offer private sessions?
Yes we do. We spend time with you to learn about your goals, needs, past experiences and create a bespoke programme just for you. Contact us to learn more.
Does Bird offer corporate sessions?
Please contact us and we can discuss your team’s goals to create a programme that works for you.
Does Bird offer off-site sessions?
Yes we do. Get in touch with us to discuss how to bring the Bird experience to you.
What’s your cancellation policy for classes?
You can cancel a class with no penalty 3 hours or more before the class time. This can be done through cancelling online or giving us a call.
How early should I come?
Please arrive at least 10 minutes before your session, so that you have time to check in, store your belongings and get settled. We recommend arriving earlier, so you can unwind in our lounge and prepare yourself for your session.
The Studio
What do I do when I arrive?
When you arrive, you can check in at reception, store your phone in one of the lockers provided and if you have time, head to the lounge to relax before your class. Our reception team will let you know the room location of your session. When it’s time to go into your session, remove your shoes and store belongings (racks and lockers available), head to the room and take any available spot. For seated practices (Breath, Focus), you can either sit on one of the cushion sets (The square one on the floor is called a zabuton. The smaller one is called a zafu.) or take a seat on the benches along the perimeter of the room. For lying down classes (Restore, Sound), select a meditation bed and get comfortable.
Are there changing rooms?
We do not provide changing rooms. Practising meditation does not require any special clothing, every day attire is suitable. Please come as you are.
Where can I put my belongings?
We have lockers available for your belongings and small lockers with charging ports to store your phone. The reception team can also help you store large bags and luggage that do not fit into the lockers.
Do I have to take off my shoes?
We have a no shoes policy in the rooms. You can wear shoes in the lounge and remove them on your way into your session.
Can I bring my phone into the studio?
While in the studio, we encourage to detach from the outside world and take the opportunity to place the focus on yourself. For that reason, we don't allow phones in the studio. We have small lockers by the reception area with charging ports to store your phone. Please ensure your phone is on airplane mode or switched off.
What if I’m late?
Unfortunately, to avoid disturbing the teacher and other practitioners, once the class starts, late arrivals will not be permitted to enter the room.
Do I have to pay to use the lounge?
When you book a class, the use of the lounge is included. We encourage you to come early before the class starts so you can relax or head to the lounge after class to reset before you leave us and go about your day.
Can I rent the studio?
Yes, Bird's studio may be available to hire. Please contact us to further discuss.
The Meditation Experience
What should I wear? What should I bring?
Come as you are. No special clothing is needed as meditation is accessible no matter what you wear. Our practices may include light stretching movements.
How do I know if I’m meditating correctly?
Each of the practices we offer helps you to be more present, more able to observe your thoughts and body sensations with less reactivity. If you can keep your attention on the object of focus (e.g. breath, sound, etc.) for even a little while, notice when your mind wanders and gently pull yourself back, you’re doing it right. Well done, keep it up!
What if I can’t sit still? Can I move while meditating?
It’s perfectly normal to have a hard time sitting still. As we practice meditation, we’re training ourselves to act more thoughtfully. You may have the urge to scratch an itch or adjust a body part while meditating and it’s okay to do so. With time, you will more easily be able to observe urges to move and then decide whether or not to react to the urge.
What if I can’t stop thinking?
A major misconception in meditation is striving to clear the mind. We have over 60,000 thoughts a day. Thinking is what our brains do. So having a busy mind is definitely the rule, not the exception. Meditation is not about emptying your mind, but to be aware of your wandering thoughts, and bringing the attention back to the focus, such as your breath, a sound or a physical sensation, without judgement.
What if I fall asleep?
Falling asleep or feeling sleepy is a very common when you begin meditating (and even when you have a regular practice). This allows you to see what your body needs, it can simply mean that you are sleep deprived and need rest. There's no need to judge yourself or worry that you’re doing anything wrong. For seated meditations, good posture can help keep you stay awake. When you do feel overwhelmingly sleepy, it can also be useful to use the sleepiness as an object of focus and inquiry.
I am pregnant - is it safe?
Meditation is generally safe and has proven to be very beneficial for moms-to-be, throughout pregnancy, labour and delivery. However, the Sound class using singing bowls, gongs etc., may not be suitable for pregnant women. We recommend you consult your doctor before booking a Sound class with us.
Is this religious?
The practices we offer are secular.
How often should I meditate? How long should I meditate?
Any amount of time is beneficial. If you can start with 10, 5 or even 3 minutes of meditation a day, that's great! If you’re trying to create a strong daily habit, 30-40 minutes a day is a realistic goal. It doesn't matter how small your first step is, what matters is consistency. The benefits of meditation are most felt when it becomes a part of your routine.
What’s the difference between meditating by myself vs. going to a group meditation class?
Both meditating alone and in a group setting are very beneficial. Group classes can be helpful (and fun!) because they create accountability (no giving up halfway, grabbing a snack or checking email just one more time), motivation, connectivity and community support. In our group classes, practitioners have the chance to ask questions and share experiences (though there is no pressure to do so), which can help to demystify the process and assure you that whatever you experience is perfectly okay and normal.
Meditation is too hard. I can’t sit still and empty my mind
We know it can be hard, but with time and consistency, it gets easier. It’s important to remember that meditation is not about achieving a blank mind. The goal is not to have no thoughts, but to simply notice your thoughts, without judgement or attachment, return to a point of focus such as your breath, a sound, a body sensation. It's bringing the attention back to the focus, that is meditation. During the practice, feel free to choose the most comfortable position for you.
I'm too busy and don’t have time to meditate
When busy becomes the new normal, it can be hard to decide what to prioritise. Studies show that meditating regularly for a short amount of time can actually help you stay focused and energised. As you work through your to-do list with greater speed and efficiency, you most certainly end up with more free time in your day.
Meditation is not for me. It’s too spiritual, It’s too religious
Meditation is a mental exercise with benefits that have been proven by science. It is a powerful tool for everyone, no matter what your spiritual and religious views are.
I don't need to meditate. I can turn to physical exercising instead
Your mental and physical health are equally important. In fact, mental and physical exercises are stronger together because each workout offers unique benefits. The effects of meditation extend naturally towards your fitness goals by helping you strengthen your focus and boost energy.
Class Payments
What are credits?
Credits are what you use to book classes. Depending on your monthly plan, you get a certain number of credits each month. You choose how to use your credits each month. The credits can only be used within the month; there are no roll overs. If you’re running low on credits, you can always add more by calling us.
Can the credits be rolled over?
Credits do not roll over. They are valid within the subscription month.
How do I change my plan?
Simply contact us for your plan to be updated.
How do I cancel my monthly plan?
You can cancel your plan any time by emailing us at hello@birdmeditation.com
Note that your monthly plan will end a day before the next billing cycle starts.
What is the class cancellation policy?
Classes can be cancelled 3 hours in advance. A late cancel or no show will result in a deduction of class credits. Classes can be cancelled through the Mindbody platform.
What is the waitlist policy?
Once you've been added on to the class, you will receive an auto-notification email (ensure that you have chosen to opt-in to 'schedule updates' by email in your account settings). Please remember to check your waitlist status online or by calling us.
Can I get a refund from my monthly plan?
All credit purchases are non-refundable. This includes top-up credits, add-on packs and monthly subscriptions.
I do not want to commit to a monthly plan yet, can I drop in?
Yes you can. Our drop-in prices are..
20-min immersion: HK$100
30-min class: HK$200
50-min class: HK$300
Please contact us to book or learn more.
How do I top up my plan?
You can top up 2, 5 or 10 additional credits by calling us. Prices are...
2 credit top-up: HK$145
5 credit top-up: HK$260
10 credit top-up: HK$720
These are valid for a month from the day you top up.
How far in advance can I reserve classes?
Bookings open one week in advance.
How do I know how many credits I have left?
To find out how many credits you have left in your account, please log into your Mindbody profile. Under My Info, you will be able to see the number of credits you still have.
How do I reactivate my monthly plan after it's been cancelled?
You will have to purchase a new plan again through our website.
How do I change my account's password?
You can change your password by clicking 'Change Password' under 'Account Info' when you are logged into your Mindbody Account. Press 'Save' to save changes.
How are credits allocated?
Each class type has different credits allocated to them
Immersions: 1 credit
30-min class: 2 credits
50-min class: 3 credits